Support Report
InstanceDate 05/02/2025 11:53:25
InstanceTimeZone Eastern Standard Time
InstanceTimeZoneName (UTC-05:00) Eastern Time (US & Canada)
UTCDate 05/02/2025 15:53:25
Browser Client
ALL_RAW Connection: close Accept: */* Accept-Encoding: gzip, br, zstd, deflate Host: agile.emprisecorporation.com User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
REMOTE_ADDR 18.119.129.134
REMOTE_HOST 18.119.129.134
REMOTE_PORT 15039
URL /VersionOne/about.mvc
Application Environment
Application 22.0.1.25
Framework 4.0.30319.42000
IntPtr.Size 8
MachineName MSC-DMZ-AP08
OS Microsoft Windows NT 10.0.17763.0
ProcessorCount 4
UserDomainName IIS APPPOOL
UserName V1-Core-VersionOne
WorkingSet 659841024
Wow64 False
SQL Server
@@Version Microsoft SQL Server 2016 (SP2-GDR) (KB4583460) - 13.0.5108.50 (X64) May 20 2022 20:28:29 Copyright (c) Microsoft Corporation Enterprise Edition: Core-based Licensing (64-bit) on Windows Server 2019 Datacenter 10.0 <X64> (Build 17763: ) (Hypervisor)
connection Database Version One
connection DataSource MSC-PRD-DB08.emprisecorporation.com
connection string Data Source=MSC-PRD-DB08.emprisecorporation.com;Initial Catalog="Version One";User ID=sa;Enlist=False;Pooling=True;Connect Timeout=5;Application Name="VersionOne (http://agile.emprisecorporation.com/VersionOne)"
connection timeout 5
connection WorkstationId MSC-DMZ-AP08
Database Collation SQL_Latin1_General_CP1_CI_AS
Database ComparisonStyle 196609
Database IsAnsiNullDefault 0
Database IsAnsiNullsEnabled 1
Database IsAnsiPaddingEnabled 1
Database IsAnsiWarningsEnabled 1
Database IsArithmeticAbortEnabled 1
Database IsAutoClose 0
Database IsAutoCreateStatistics 1
Database IsAutoShrink 0
Database IsAutoUpdateStatistics 1
Database IsCloseCursorsOnCommitEnabled 0
Database IsFulltextEnabled 1
Database IsInStandBy 0
Database IsLocalCursorsDefault 0
Database IsNullConcat 1
Database IsNumericRoundAbortEnabled 0
Database IsParameterizationForced 0
Database IsRecursiveTriggersEnabled 0
Database IsSyncWithBackup 0
Database Recovery FULL
Database Status ONLINE
Database Updateability READ_WRITE
Database UserAccess MULTI_USER
File Size (MB) - Data 59173.00
File Size (MB) - Log 109.75
msver Comments SQL
msver CompanyName Microsoft Corporation
msver FileDescription SQL Server Windows NT - 64 Bit
msver FileVersion 2015.0131.5108.50 ((SQL16_SP2_GDR).220520-1934)
msver InternalName SQLSERVR
msver Language English (United States)
msver LegalCopyright Microsoft Corp. All rights reserved.
msver LegalTrademarks Microsoft SQL Server is a registered trademark of Microsoft Corporation.
msver OriginalFilename SQLSERVR.EXE
msver PhysicalMemory 16383 (17178841088)
msver Platform NT x64
msver ProcessorActiveMask f
msver ProcessorCount 4
msver ProductName Microsoft SQL Server
msver ProductVersion 13.0.5108.50
msver WindowsVersion 6.3 (17763)
Server Collation SQL_Latin1_General_CP1_CI_AS
Server ComputerNamePhysicalNetBIOS MSC-PRD-DB08
Server Edition Enterprise Edition: Core-based Licensing (64-bit)
Server EngineEdition 3
Server IsClustered 0
Server IsFullTextInstalled 1
Server IsIntegratedSecurityOnly 0
Server IsSingleUser 0
Server MachineName MSC-PRD-DB08
Server ProductLevel SP2
Server ProductVersion 13.0.5108.50
Server ServerName MSC-PRD-DB08
Supports Filtered Indexes True
IIS
ALL_HTTP HTTP_CONNECTION:close HTTP_ACCEPT:*/* HTTP_ACCEPT_ENCODING:gzip, br, zstd, deflate HTTP_HOST:agile.emprisecorporation.com HTTP_USER_AGENT:Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
ALL_RAW Connection: close Accept: */* Accept-Encoding: gzip, br, zstd, deflate Host: agile.emprisecorporation.com User-Agent: Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
APPL_MD_PATH /LM/W3SVC/1/ROOT/VersionOne
APPL_PHYSICAL_PATH D:\WebRoot\VersionOne\VersionOne\
AUTH_PASSWORD
AUTH_TYPE
AUTH_USER
CERT_COOKIE
CERT_FLAGS
CERT_ISSUER
CERT_KEYSIZE 256
CERT_SECRETKEYSIZE 2048
CERT_SERIALNUMBER
CERT_SERVER_ISSUER C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=http://certs.godaddy.com/repository/, CN=Go Daddy Secure Certificate Authority - G2
CERT_SERVER_SUBJECT CN=*.emprisecorporation.com
CERT_SUBJECT
CONTENT_LENGTH 0
CONTENT_TYPE
GATEWAY_INTERFACE CGI/1.1
HTTP_ACCEPT */*
HTTP_ACCEPT_ENCODING gzip, br, zstd, deflate
HTTP_CONNECTION close
HTTP_HOST agile.emprisecorporation.com
HTTP_USER_AGENT Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTPS on
HTTPS_KEYSIZE 256
HTTPS_SECRETKEYSIZE 2048
HTTPS_SERVER_ISSUER C=US, S=Arizona, L=Scottsdale, O="GoDaddy.com, Inc.", OU=http://certs.godaddy.com/repository/, CN=Go Daddy Secure Certificate Authority - G2
HTTPS_SERVER_SUBJECT CN=*.emprisecorporation.com
INSTANCE_ID 1
INSTANCE_META_PATH /LM/W3SVC/1
LOCAL_ADDR 10.2.232.28
LOGON_USER
PATH_INFO /VersionOne/about.mvc/support
PATH_TRANSLATED D:\WebRoot\VersionOne\VersionOne\about.mvc
QUERY_STRING
REMOTE_ADDR 18.119.129.134
REMOTE_HOST 18.119.129.134
REMOTE_PORT 15039
REMOTE_USER
REQUEST_METHOD GET
SCRIPT_NAME /VersionOne/about.mvc
SERVER_NAME agile.emprisecorporation.com
SERVER_PORT 443
SERVER_PORT_SECURE 1
SERVER_PROTOCOL HTTP/1.1
SERVER_SOFTWARE Microsoft-IIS/10.0
URL /VersionOne/about.mvc
.Net
32_bit Later than .NET Framework 4.6.2; C:\Windows\Microsoft.NET\Framework\v4.0.30319\; Runtime 4.0.0; Build 4.7.3190; Release 461814
64_bit Later than .NET Framework 4.6.2; C:\Windows\Microsoft.NET\Framework64\v4.0.30319\; Runtime 4.0.0; Build 4.7.3190; Release 461814
Licensing
ActiveCount 160
IsTrialLicense False
LicensedTo Emprise Corporation
LicenseExpiresOn 12/31/2025 19:59:59
MaxActiveUsers 160
Product Ultimate
ValidLicense True
Configuration
AllowPasswordReset True
CurrentMeta 01/07/2025 20:41:40
DefectTracking Mix
EffortTracking True
HideSystemInfo False
Hosted False
MetaLastModified 01/07/2025 20:41:40
Methodology
ServerBaseUrl https://agile.emprisecorporation.com
StoryTracking Mix
Custom Columns
Item0 Story.Custom_SRSReference
Item1 Story.Custom_SCRReference
Item103 Request.Custom_Browser2,Request.Scope
Item104 Request.Custom_OperatingSystem2,Request.Scope
Item106 Request.Custom_Site4,Request.Scope
Item108 Epic.Custom_Ranking2
Item109 Epic.Custom_FrontEndEst
Item110 Epic.Custom_DatabaseEst
Item111 Epic.Custom_DesignEst
Item112 Epic.Custom_TestingEst
Item113 Test.Custom_BrowserTested,Test.Scope
Item114 Epic.Custom_Application3,Epic.Scope
Item115 Epic.Custom_Environment,Epic.Scope
Item116 Epic.Custom_ReleaseNote
Item117 Epic.Custom_SprintIdentifier
Item118 Story.Custom_HelpTopicId,Defect.Custom_HelpTopicId,TestSet.Custom_HelpTopicId
Item119 Epic.Custom_Probability,Epic.Scope
Item120 Story.Custom_Tags4,Story.Scope,Defect.Custom_Tags4,Defect.Scope,TestSet.Custom_Tags4,TestSet.Scope,Request.Custom_Tags2,Request.Scope,Epic.Custom_Tags,Epic.Scope
Item122 Story.Custom_DesignEstimate2
Item124 Epic.Custom_StatusComment2
Item125 Epic.Custom_Complexity,Epic.Scope
Item127 Story.Custom_MaintenanceRequestType,Story.Scope
Item129 Story.Custom_ResolutionDate
Item130 Story.Custom_RespondentContractor
Item131 Story.Custom_DiagnosisWorkPerformed2
Item132 Story.Custom_OfficeLocation,Story.Scope
Item137 Story.Custom_ACUnitNumber,Story.Scope
Item140 Epic.Custom_Module3,Epic.Scope
Item141 Story.Custom_PWSCost,Defect.Custom_PWSCost,TestSet.Custom_PWSCost
Item142 Story.Custom_PurchaseOrderCost,Defect.Custom_PurchaseOrderCost,TestSet.Custom_PurchaseOrderCost
Item143 Story.Custom_PWSReference
Item144 Story.Custom_Service
Item145 Story.Custom_Make2
Item146 Story.Custom_Model2
Item147 Story.Custom_OEM
Item148 Story.Custom_Quantity
Item149 Story.Custom_UnitCost
Item150 Story.Custom_Subtotal
Item151 Story.Custom_QuoteExpirationDate
Item152 Epic.Custom_Components,Epic.Scope
Item153 Epic.Custom_FailureReason,Epic.Scope
Item154 Epic.Custom_FailureDetails
Item155 Epic.Custom_CMPriority,Epic.Scope
Item156 Epic.Custom_CMSeverity,Epic.Scope
Item157 Epic.Custom_AfloatStatus,Epic.Scope
Item16 Story.Custom_Advisor2
Item160 Epic.Custom_WorkCategory
Item164 Story.Custom_Resolution3,Defect.Custom_Resolution3,TestSet.Custom_Resolution3
Item165 Story.Custom_RootCause2,Defect.Custom_RootCause2,TestSet.Custom_RootCause2
Item166 Story.Custom_IssuesSymptoms,Defect.Custom_IssuesSymptoms,TestSet.Custom_IssuesSymptoms
Item167 Story.Custom_Afloat,Defect.Custom_Afloat,TestSet.Custom_Afloat
Item168 Story.Custom_SubSystem,Story.Scope,Defect.Custom_SubSystem,Defect.Scope,TestSet.Custom_SubSystem,TestSet.Scope
Item169 Story.Custom_System,Story.Scope,Defect.Custom_System,Defect.Scope,TestSet.Custom_System,TestSet.Scope
Item17 Defect.Custom_Advisor3
Item170 Epic.Custom_RequirementType,Epic.Scope
Item171 Epic.Custom_ROM
Item172 Epic.Custom_Goal
Item173 Story.Custom_POPStartDate,Defect.Custom_POPStartDate,TestSet.Custom_POPStartDate
Item174 Story.Custom_POPEndDate,Defect.Custom_POPEndDate,TestSet.Custom_POPEndDate
Item175 Epic.Custom_CollaborationReasonDetails
Item176 Epic.Custom_CollaborationReasons,Epic.Scope
Item177 Story.Custom_DateSubmitted
Item182 Epic.Custom_CMIDRank,Epic.Scope
Item19 Theme.Custom_DueDate2
Item2 Story.Custom_DueDate,Defect.Custom_DueDate,TestSet.Custom_DueDate
Item20 Story.Custom_PurchaseOrders,Defect.Custom_PurchaseOrders,TestSet.Custom_PurchaseOrders
Item21 Issue.Custom_Browser,Issue.Scope
Item22 Issue.Custom_OperatingSystem,Issue.Scope
Item23 Issue.Custom_Application,Issue.Scope
Item24 Request.Custom_Application2,Request.Scope
Item25 Task.Custom_Make
Item26 Task.Custom_Model
Item27 Task.Custom_PartNumber
Item28 Task.Custom_UnitPrice
Item29 Task.Custom_Qty
Item30 Task.Custom_TotalPrice
Item31 Task.Custom_QuoteExpiration
Item34 Issue.Custom_Site2,Issue.Scope
Item71 Story.Custom_ChangeRequestNumber,Defect.Custom_ChangeRequestNumber,TestSet.Custom_ChangeRequestNumber
Item72 Story.Custom_DevTeamId3,Defect.Custom_DevTeamId3,TestSet.Custom_DevTeamId3
Item73 Story.Custom_GSDTicketNumber3,Defect.Custom_GSDTicketNumber3,TestSet.Custom_GSDTicketNumber3
Item74 Story.Custom_INCOriginator3,Defect.Custom_INCOriginator3,TestSet.Custom_INCOriginator3
Item75 Story.Custom_OriginatorOrg3,Defect.Custom_OriginatorOrg3,TestSet.Custom_OriginatorOrg3
Item76 Story.Custom_DateINCCreated3,Defect.Custom_DateINCCreated3,TestSet.Custom_DateINCCreated3
Item77 Story.Custom_DispositionDateDAPAdded3,Defect.Custom_DispositionDateDAPAdded3,TestSet.Custom_DispositionDateDAPAdded3
Item78 Story.Custom_AdditionalDevComments,Defect.Custom_AdditionalDevComments,TestSet.Custom_AdditionalDevComments
Item79 Story.Custom_TierIIIIIanalysis3,Defect.Custom_TierIIIIIanalysis3,TestSet.Custom_TierIIIIIanalysis3
Item80 Story.Custom_DispoBusinessSystemIPTCMNotesComments3,Defect.Custom_DispoBusinessSystemIPTCMNotesComments3,TestSet.Custom_DispoBusinessSystemIPTCMNotesComments3
Item81 Story.Custom_CRSystem3,Story.Scope,Defect.Custom_CRSystem3,Defect.Scope,TestSet.Custom_CRSystem3,TestSet.Scope
Item82 Story.Custom_CRPrimaryApp,Story.Scope,Defect.Custom_CRPrimaryApp,Defect.Scope,TestSet.Custom_CRPrimaryApp,TestSet.Scope
Item83 Story.Custom_ProposedResolutionProcess3,Story.Scope,Defect.Custom_ProposedResolutionProcess3,Defect.Scope,TestSet.Custom_ProposedResolutionProcess3,TestSet.Scope
Item84 Story.Custom_CRSeverity3,Story.Scope,Defect.Custom_CRSeverity3,Defect.Scope,TestSet.Custom_CRSeverity3,TestSet.Scope
Item85 Story.Custom_CRPriority3,Story.Scope,Defect.Custom_CRPriority3,Defect.Scope,TestSet.Custom_CRPriority3,TestSet.Scope
Item86 Story.Custom_CRType3,Story.Scope,Defect.Custom_CRType3,Defect.Scope,TestSet.Custom_CRType3,TestSet.Scope
Item87 Story.Custom_Release,Story.Scope,Defect.Custom_Release,Defect.Scope,TestSet.Custom_Release,TestSet.Scope
Item92 Story.Custom_CM3,Defect.Custom_CM3,TestSet.Custom_CM3
Item93 Story.Custom_INC3,Defect.Custom_INC3,TestSet.Custom_INC3
Item94 Epic.Custom_CM4
Item95 Epic.Custom_INC4
Item97 Story.Custom_ChargeCode5,Story.Scope,Defect.Custom_ChargeCode5,Defect.Scope,TestSet.Custom_ChargeCode5,TestSet.Scope
Ideas
Enabled True
Url https://www2.v1ideas.com/EmpriseCorporation/
Analytics
Enabled True
Url https://agile.emprisecorporation.com/Analytics
SMTP
AgentAddress versionone@emprisecorporation.us
AgentDisplayName VersionOne
AlwaysSendFromSystem True
Enabled True
ServerHostName smtp.office365.us
ServerPort 587
ServerSSL True